Richard Casino Terms and Conditions
Every player at Richard Casino agrees to the casino's terms and conditions when they open an account. This page sums up the rules that matter most to Australian players in plain English. It does not replace the full terms on the casino's website, which always take priority if anything differs.
Who Can Play
- You must be at least 18 years old.
- Only one account is allowed per person, household, IP address and device.
- Players from several countries cannot open an account, including the United Kingdom, the United States, Canada, the Netherlands, Belgium, Poland, Sweden, Greece, Japan and India.
- Australia is not on the list of restricted countries.
- Using a VPN or similar tools to hide your location is not allowed and can lead to winnings being withheld.
Game Availability
Some games are not offered in every country. For Australian players, games by NetEnt and Amatic are not available. The rules of each game are shown inside the game itself.
Your Account
The details you give at registration must be true and complete. The email on your account cannot be changed later, and other personal details are updated through support with supporting documents. You are responsible for keeping your login details safe.
Payments and Currencies
Your account runs in the currency you chose at registration: AUD for Australia. The casino accepts cards, e-wallets, crypto and bank transfers, and it does not charge fees on payments. Card payouts are made only to cards in your own name. The full list of methods for your region is shown in the cashier.
Withdrawal Policy
| Rule | Details |
|---|---|
| Minimum withdrawal | 30 AUD |
| Weekly limit | 15,000 AUD |
| Monthly limit | 30,000 AUD |
| Processing | Within 72 hours of approval |
| No deposit bonus winnings | Withdrawable up to 75 AUD |
| Verification | Required before the first withdrawal |
VIP players have higher limits. A daily cap on casino winnings also applies and is higher for VIP accounts. Details are in the withdrawal guide.
Bonuses
Bonuses follow separate bonus terms. In short: bonuses are non-sticky, wagering for deposit bonuses is x40, the maximum bet while wagering is 8 AUD, and one bonus is allowed per person, household, IP address, device and payment account. Read the overview of Richard Casino bonuses.
Verification and Anti-Fraud
The casino can ask for identity documents at any time and always does so before the first withdrawal. Accounts created by underage players are closed, bets are cancelled and winnings are forfeited. Attempts at fraud, bonus abuse or using several accounts can lead to the account being closed. See the KYC and AML policy.
Dormant Accounts
If you do not log in or play for 12 months, the account is treated as dormant and a monthly fee is charged from the remaining balance. Log in from time to time or withdraw your balance if you plan a long break.
Taxes
Players are responsible for checking whether any of their winnings need to be declared in their country.
Complaints
If something goes wrong, contact support first through live chat or support@richardcasino.com and describe the issue with as much detail as possible. The terms also include a section on arbitration if a dispute cannot be settled with support. All contact options are on the contact page.
Sportsbook Rules
Sports betting follows its own detailed rules, covering bet types, settlement and rules for each sport and esports discipline. Read the short version on the sportsbook page.
Back to the Richard Casino home page.
