When the Casino Checks Your Identity
You can register, deposit and play without sending a single document. The check becomes mandatory before your first withdrawal: until it is done, no payout is sent.
The KYC rules also let the company run checks at its discretion, so a request can come at another time too. Some bonuses are only available to players with a verified ID, phone number and email, which is another reason to finish the process early.
Once you are verified, the usual cash-out rules apply; see our page on withdrawal limits and times for the numbers.
Documents You Need
The KYC page lists the following:
| What | Accepted examples | Why it is needed |
|---|---|---|
| Photo ID | Passport, government ID or driver's licence | Confirms who you are and that you are 18+ |
| Proof of address | Utility bill or bank statement | Confirms where you live |
| Personal details | Full name, residential address, email | Must match the documents and account |
Card payouts go only to personal cards, so the name on the card you use should be the same as on your ID.
Age Rules and Underage Accounts
Richard Casino accepts players aged 18 and over only, and every player confirms this with a required checkbox at sign-up. The ID check is where the casino confirms it.
If an account turns out to belong to someone under 18, it is closed, all bets are annulled and any winnings are forfeited. Parents who want to keep children away from gambling sites will find practical steps in our guide to safe play.
How to Send Your Documents
The casino asks you to upload the documents when a check is due, at the latest before your first withdrawal. Prepare everything in advance:
- Take a clear photo or scan of your passport or driver's licence.
- Find a utility bill or bank statement that shows your full name and current address.
- Upload both files when the casino requests them.
- Wait for the casino to confirm the check: the payout is sent only after that.
If you cannot find where to upload, or a document is rejected, ask through live chat or email support.
Tips to Avoid Delays
Most delays come down to small mismatches. Before you send anything, check that:
- the name and address in your profile match your documents exactly;
- all four corners of each document are visible and the text is readable;
- the photo is not blurred, cropped or covered by glare;
- the proof of address is in your own name, and preferably a recent one;
- you withdraw to a card or account registered in your own name.
Remember that the email you registered with cannot be changed, and other profile details are edited only through support with documents. Fix any wrong details before you upload, not after.
KYC FAQ
Quick answers about ID checks at Richard Casino.
Do I need to verify my account before I play?
No. Playing is possible without documents. Verification is required before your first withdrawal.
Which documents does Richard Casino accept?
A photo ID such as a passport or driver's licence, and proof of address such as a utility bill or bank statement.
Can I change my email during verification?
No. The registration email cannot be changed. Other profile details are corrected through support with supporting documents.
What happens if a player is under 18?
The account is closed, bets are annulled and any winnings are forfeited.